International Effectiveness Centers

Terms of Use

AGREEMENT BETWEEN USER AND International Effectiveness Centers

The International Effectiveness Centers Web Site is comprised of various Web pages operated by International Effectiveness Centers.

The International Effectiveness Centers Web Site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the International Effectiveness Centers Web Site constitutes your agreement to all such terms, conditions, and notices.

MODIFICATION OF THESE TERMS OF USE

International Effectiveness Centers reserves the right to change the terms, conditions, and notices under which the International Effectiveness Centers Web Site is offered, including but not limited to the charges associated with the use of the International Effectiveness Centers Web Site.

LINKS TO THIRD PARTY SITES

The International Effectiveness Centers Web Site may contain links to other Web Sites (“Linked Sites”). The Linked Sites are not under the control of International Effectiveness Centers and International Effectiveness Centers is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. International Effectiveness Centers is not responsible for webcasting or any other form of transmission received from any Linked Site. International Effectiveness Centers is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by International Effectiveness Centers of the site or any association with its operators.

NO UNLAWFUL OR PROHIBITED USE

As a condition of your use of the International Effectiveness Centers Web Site, you warrant to International Effectiveness Centers that you will not use the International Effectiveness Centers Web Site for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the International Effectiveness Centers Web Site in any manner which could damage, disable, overburden, or impair the International Effectiveness Centers Web Site or interfere with any other party’s use and enjoyment of the International Effectiveness Centers Web Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the International Effectiveness Centers Web Sites.

USE OF COMMUNICATION SERVICES

The International Effectiveness Centers Web Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, “Communication Services”), you agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service. By way of example, and not as a limitation, you agree that when using a Communication Service, you will not:

  • Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others.
  • Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information.
  • Upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents.
  • Upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer.
  • Advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages.
  • Conduct or forward surveys, contests, pyramid schemes or chain letters.
  • Download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner.
  • Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded.
  • Restrict or inhibit any other user from using and enjoying the Communication Services.
  • Violate any code of conduct or other guidelines which may be applicable for any particular Communication Service.
  • Harvest or otherwise collect information about others, including e-mail addresses, without their consent.
  • Violate any applicable laws or regulations.

International Effectiveness Centers has no obligation to monitor the Communication Services. However, International Effectiveness Centers reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. International Effectiveness Centers reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.

International Effectiveness Centers reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in International Effectiveness Centers’s sole discretion.

Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. International Effectiveness Centers does not control or endorse the content, messages or information found in any Communication Service and, therefore, International Effectiveness Centers specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized International Effectiveness Centers spokespersons, and their views do not necessarily reflect those of International Effectiveness Centers.

Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you download the materials.

MATERIALS PROVIDED TO International Effectiveness Centers OR POSTED AT ANY International Effectiveness Centers WEB SITE

International Effectiveness Centers does not claim ownership of the materials you provide to International Effectiveness Centers (including feedback and suggestions) or post, upload, input or submit to any International Effectiveness Centers Web Site or its associated services (collectively “Submissions”). However, by posting, uploading, inputting, providing or submitting your Submission you are granting International Effectiveness Centers, its affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.

No compensation will be paid with respect to the use of your Submission, as provided herein. International Effectiveness Centers is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in International Effectiveness Centers’s sole discretion.

By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.

LIABILITY DISCLAIMER

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE International Effectiveness Centers WEB SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. International Effectiveness Centers AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE International Effectiveness Centers WEB SITE AT ANY TIME. ADVICE RECEIVED VIA THE International Effectiveness Centers WEB SITE SHOULD NOT BE RELIED UPON FOR PERSONAL, MEDICAL, LEGAL OR FINANCIAL DECISIONS AND YOU SHOULD CONSULT AN APPROPRIATE PROFESSIONAL FOR SPECIFIC ADVICE TAILORED TO YOUR SITUATION.

International Effectiveness Centers AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE International Effectiveness Centers WEB SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. International Effectiveness Centers AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL International Effectiveness Centers AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE International Effectiveness Centers WEB SITE, WITH THE DELAY OR INABILITY TO USE THE International Effectiveness Centers WEB SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE International Effectiveness Centers WEB SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE International Effectiveness Centers WEB SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF International Effectiveness Centers OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE International Effectiveness Centers WEB SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE International Effectiveness Centers WEB SITE.

SERVICE CONTACT : iec@ie-center.com

TERMINATION/ACCESS RESTRICTION

International Effectiveness Centers reserves the right, in its sole discretion, to terminate your access to the International Effectiveness Centers Web Site and the related services or any portion thereof at any time, without notice. GENERAL To the maximum extent permitted by law, this agreement is governed by the laws of the State of Washington, U.S.A. and you hereby consent to the exclusive jurisdiction and venue of courts in San Mateo County, California, U.S.A. in all disputes arising out of or relating to the use of the International Effectiveness Centers Web Site. Use of the International Effectiveness Centers Web Site is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph. You agree that no joint venture, partnership, employment, or agency relationship exists between you and International Effectiveness Centers as a result of this agreement or use of the International Effectiveness Centers Web Site. International Effectiveness Centers’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of International Effectiveness Centers’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the International Effectiveness Centers Web Site or information provided to or gathered by International Effectiveness Centers with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and International Effectiveness Centers with respect to the International Effectiveness Centers Web Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and International Effectiveness Centers with respect to the International Effectiveness Centers Web Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent an d subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be drawn up in English.

COPYRIGHT AND TRADEMARK NOTICES:

All contents of the International Effectiveness Centers Web Site are: Copyright 2018 by International Effectiveness Centers and/or its suppliers. All rights reserved.

TRADEMARKS

The names of actual companies and products mentioned herein may be the trademarks of their respective owners.

The example companies, organizations, products, people and events depicted herein are fictitious. No association with any real company, organization, product, person, or event is intended or should be inferred.

Any rights not expressly granted herein are reserved.

NOTICES AND PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT

Pursuant to Title 17, United States Code, Section 512(c)(2), notifications of claimed copyright infringement under United States copyright law should be sent to Service Provider’s Designated Agent. ALL INQUIRIES NOT RELEVANT TO THE FOLLOWING PROCEDURE WILL RECEIVE NO RESPONSE. See Notice and Procedure for Making Claims of Copyright Infringement.

Your team’s proficiency in navigating the intricacies of pronoun usage has not only facilitated clear and respectful communication but has also contributed significantly to the overall quality of our client care. In a healthcare setting like ours, where sensitivity to individual identities and preferences is paramount, your attention to detail and understanding of pronoun language nuances have truly set you apart.

We value the partnership we have with your organization and look forward to continuing to work together to ensure that language barriers are minimized, and all our patients receive the highest quality of care. Please extend our gratitude to your team for their dedication and proficiency in providing language access services that make a meaningful impact on our clinic’s operations.

– Lily Vu, LCSW

Program Manager
County of Santa Clara Behavioral Health Services

We have been using International Effectiveness Centers for our translation needs, and are extremely pleased with their work. They are professional, very responsive to our needs, and always on time with our deadlines. I recommend them highly.

– Beth Saiki, MPH

Director of Lung Health Programs
American Lung Association

…IEC helped my client, San Francisco Headstart, translate all their forms into Chinese, Vietnamese and Spanish. San Francisco Headstart is a nonprofit educational organization that works with immigrant families. IEC was able to translate and create files for us to print. They made a tough job easy.

– Jeannie Yee

General Manager
Giant Horse Printing, Inc.

I am pleased to recommend IEC for future organizations and businesses. Not only can IEC be an asset to a company, but also provide a competitive advantage. Their work is exceptional and I continue to hear high praise from customers as well as colleagues. Magellan does not consider IEC as just a vendor, but a partner in delivering quality communications to an increasingly global marketplace.

– Erika Murray

Project Manager
Magellan Health Services

Each office that has used IEC has been very complimentary regarding your interpreters. They are professional, patient, respectful and above all are excellent interpreters. We look forward to another year of working with IEC.

– Bobbi George

General Manager
Tender Loving Care

Contra Costa Health Services has contracted the interpreter and translation services of International Effectiveness Center (IEC) for the past five years. During this period, Taryk Rouchdy, President of IEC, and his staff, have been consistently there to facilitate our need for telephonic and in person interpreters. The quality of his interpreters has been very professional. When there were any concerns raised by staff, he and his staff have been there to quickly expedite the matter.

Overall, staff at CCHS has been very satisfied with the work and working relationship that we have had with IEC for the past five years. I personally, as manager of language services for the department, have much respect for the professionalism that Taryk and his staff has conducted themselves when providing services for us. I have no hesitation in recommending the services of IEC.

– José Martin, LMFT

RHD Language Services Manager
Contra Costa Health Services
International Effectiveness Centers

International Effectiveness Centers
Phone: (800) 292-9246
E-mail: iec@ie-center.com